Frequent asked questions

If you want to change or cancel your order, please contact info@wildthentic.com
If the tour is cancelled at least 7 days in advance of the scheduled departure, there is no cancellation fee. If it is cancelled between 3 and 6 days in advance of the scheduled departure, there is a 50 percent cancellation fee. If it is cancelled within 2 days of the scheduled departure, there is a 100 percent cancellation fee

Please contact info@wildthentic.com so that we can improve our customers experiences.

We are looking for new projects that identify with our values and with our brand, as well as events and tournaments sponsors. If you have a proposal, we will be happy to consider it. Tell us about your proposal by contacting us via email at rrhh@wildthentic.com

If you are interested in working for Wildthentic please send us your cv via email:  rrhh@wildthentic.com

Email

Chat online

  • Available on the Web
  • 10:00-18:00h

In the rare event that the experience has to be cancelled for bad weather conditions or any other external circumstance. You will have the opportunity to reschedule it (subject to availability), or receive credit towards a future tour or ask for a refund.
If your tour is cancelled, please contact us (by phone, chat or mail).

If you are interested in including your experience in Wildthentic please contact us at info@wildthentic.com

At Wildthentic we offer the possibility to pay with the method that suits you best from among the following:

– Credit card: Visa, MasterCard, American Express

– Debit card: Visa, MasterCard, American Express

Refunds will be issued to the same original payment method.